Products are eligible for return within 30 days of the purchase date, provided they are unopened and in their original condition. To initiate a return, contact our support team at support@swidget.com to obtain a Return Merchandise Authorization (RMA) number.
Return Shipping:
Customers are responsible for return shipping costs.
Ensure the product is securely packaged to prevent damage during transit.
Swidget is not responsible for shipments lost or damaged in transit.
Refund Process:
Upon receiving and inspecting the returned item, if it meets our return criteria, a refund will be processed to the original method of payment. Please allow up to 10 business days for the transaction to reflect in your account.
Return Address:
- Swidget Corp.
- 35 Terry Fox Drive, Unit 201
- Kingston, ON K7M 8N4
- Canada