Processing time

Orders ship within 3 to 5 business days. Orders are not shipped on weekends or holidays. During high-volume periods there may be additional delays, and we will let you know if your order is affected.

Delivery estimates and rates

• United States (contiguous) and Canada: 5 to 10 business days in transit, $15 USD flat rate. Free shipping on orders over $100 USD.
• Alaska, Hawaii, and US territories: 5 to 10 business days, $15 USD flat rate (free shipping does not apply).
• Japan and other international destinations: shipping is calculated at checkout and delivery estimates are provided at time of shipping.

All-in, most US and Canadian orders arrive within roughly 8 to 15 business days of ordering. Expedited or overnight shipping is not offered at checkout; if you have an urgent need, contact support@swidget.com before ordering and we will see what is possible.

Where we ship

United States, US territories, Canada, APO/FPO/DPO addresses, and PO Boxes. International shipping currently covers the US, Canada, and Japan; for other destinations, contact customer service.

Tracking

You will receive a shipment confirmation email with tracking when your order ships; tracking becomes active within 24 hours. See How to track your order from Swidget.com.

Customs, duties, and damages

Customs fees, duties, and taxes are the customer's responsibility. If your order arrives damaged, save all packaging and contact the carrier to file a claim.