When your Swidget devices are offline in the app, you can send a Restart command to the device under the Device Settings.
Please make sure that you have downloaded the latest Swidget App from the iOS App Store or Google Play Store.
- From the Rooms view, click and hold the offline device button and select Device Settings.
- Select About and click Restart Device.
- From the Devices view, select the offline device's gear icon.
- Select About and click Restart Device.