If you have forgotten the password for your Swidget app account, you can reset it yourself from the app in a few steps.

Before you start: your Swidget app account (used to control your devices) is separate from your swidget.com website account (used for orders). This reset is for the app account.

To reset your password:

1. If you are already logged in but do not know your password, log out first: tap the settings gear icon in the bottom right corner, then tap Log Out at the bottom of the screen.
2. On the login screen, tap Forgot password?
3. Enter the email address associated with your Swidget account, then tap Send. A numeric code will be emailed to you (subject: "Swidget Account Verification Code").
4. Enter the code, then enter your new password twice to confirm. Your password must be at least 8 characters.
5. Tap Send. You can now log in with your new password.

If it does not work:

• If the code does not arrive, check your spam or junk folder and request a new one. See Didn't receive a confirmation code.
• If you received more than one code, use the most recent one.
• Avoid entering an incorrect code several times in a row, as this can temporarily stop the app from accepting codes for your account.
• If you recently created the account and never verified it, the reset may not complete. See I forgot my password but I have not verified my account, or the full guide Trouble Creating an Account, Verifying, or Signing In.

Still stuck? Contact support@swidget.com from the email on your account and we can help.